Thank you for visiting My Tax Support! These Terms & Conditions (“Terms”) govern your use of our website and the professional tax services we offer.

1. Scope of Services

My Tax Support provides a variety of professional tax services, including:

• Individual tax return preparation and filing
• Business tax return preparation and filing
• Tax planning and consulting

The specific services provided will be outlined in a separate engagement letter for each client.

2. Engagement and Fees

• Engagement Letter: All engagements for our services will be confirmed through a written engagement letter. This letter will detail the specific services to be provided, fees, deadlines, and other relevant information.
• Fees: Our fees are based on the complexity of your tax situation and the services requested. Fees will be clearly outlined in the engagement letter and are due upon acceptance of the engagement.
• Payment Terms: Payment for services is due before or upon completion of the tax return, as specified in the engagement letter. We accept various payment methods as outlined on our website.

3. Refunds

Please understand that due to the nature of our services, refunds are generally not available once work has begun. This is because our tax professionals dedicate significant time and effort to analyze your tax situation and complete your return.

However, we are committed to your satisfaction. Here are limited exceptions where a refund may be considered:

• Error on our part: In the rare event that we make a mistake on your tax return that results in a penalty or additional tax owed by you, we will take full responsibility and issue a full refund for the service in question.
• Project cancellation before work begins: If you decide to cancel your service agreement with My Tax Support before we have begun working on your return, we may offer a partial refund based on the specific circumstances.

4. Client Responsibilities

• You are responsible for providing us with complete and accurate information regarding your tax situation.
• You are responsible for reviewing and approving all tax documents before they are submitted.
• You are responsible for timely payment of all fees associated with our services.

5. Confidentiality

We understand the importance of confidentiality and take steps to protect your sensitive tax information. We will not disclose your information to any third party without your prior written consent, except as required by law.

6. Disclaimer

The information contained on this website and the services we provide are intended for informational purposes only and should not be construed as tax advice. You should always consult with a qualified tax professional for advice specific to your situation.

7. Termination

My Tax Support reserves the right to terminate our engagement with you for any reason, with written notice. You may also terminate our engagement at any time, but will be responsible for all fees incurred up to the date of termination.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of [Your State].

9. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and My Tax Support regarding the use of our website and the services we provide.

10. Updates to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time without prior notice. We encourage you to review these Terms & Conditions periodically for any changes.

Contact Us

If you have any questions regarding these Terms & Conditions, please don’t hesitate to contact us through our website or at [your contact information].